Service

Replacement Bikes

Quick replacement bikes available when something goes wrong — no downtime.

🔄

Replacement vehicles when a bike is damaged, stolen, or in maintenance — keeping gaps in service to a minimum.

Key Benefits

  • Replacement in urban zones during service hours
  • Pool of reserve bikes maintained for active fleets
  • Insurance claim handling included
  • Fewer delivery gaps during repairs

How It Works

  1. 1 Report issue
  2. 2 Dispatch reserve
  3. 3 Swap bike
  4. 4 Repair original
  5. 5 Return to pool

What's Included

Reserve Pool

Reserve capacity maintained for active client fleets.

Fast Swap

Field team delivers replacement to driver location.

Claims

We handle insurance paperwork for theft/damage.

Ready to get started?

Talk to our fleet team and get a custom quote within 24 hours.